Now that we know how to locate which version of Windows you’re running, let’s dive into the most common Windows errors our customers have been experiencing recently.Ī more recent Windows issue that is being addressed by CNC Software, Inc. You will find your version of Windows on this window here: To check which version of Windows you are running, visit the Start menu search box and type “About your PC”.
It’s important to know the exact version of Windows that your system is running to diagnose Windows compatibility issues. You can find a full systems requirements page for Mastercam 2021 here. As a refresher, 64-bit Windows 7, 8.1, and 10 are supported by Mastercam 2021. When you are experiencing issues with Windows and Mastercam, the first step you should take is to check the version of Windows you are using for compatibility. This Mastercam knowledge base article provides more information about configuring the graphics cards.Armed with over 20 years of Mastercam experience, our Support Specialist, Jim Varco walks through solutions to three of the most common Windows errors that our Mastercam customers have experienced. To detect the video card installed, we recommend that you use the automatic detect feature. You can find the latest drivers for NVIDIA or AMD at these online links. How the card performs can be affected by how it is configured. Many issues can be fixed by using the latest video drivers.
You should ensure that you have the most current drivers for your card manufacturer. They are not usually able to drive graphics-intensive applications like Mastercam. Some PC configurations may include onboard graphics. Mastercam must support OpenCL in order to pass certain computation tasks to the graphics cards to improve system performance. You can use other graphics cards, but they must support OpenGL 3.2 or OpenCL 1.2. We recommend a NVIDIA Quadro®, AMD FirePro™, or Radeon Pro card that has 4 GB or more memory. The video card is an essential component of a Mastercam computer.
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